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We offer a variety of embroidery services. Perhaps the most common of these would be monogramming. We consider monogramming to be any design that we already have in stock. That could be a name, a set of initials, or one stock designs. If you would like to have a name or initials embroidered on an item you will just need to choose the font, colors, and size that you would like. We also have over 25,000 stock designs that you can choose from. Since all of these orders would use designs we already have in stock your order will be ready quickly and, in most cases, not subject to any additional charges.

Another popular service we offer is custom embroidery. In this case, you either provide us with a custom design or we help you create one. Since it would be a new design it would then have to be digitized for embroidery, which just takes a day or two. For most designs, such as for the left chest of a polo shirt, digitizing costs $40. If you have a larger or more complicated design it may be a little more. This is a one time charge. Once your design has been digitized we will do a "sew out" so you can see what it looks like before we get started on your order.

For monogram orders or embroidery orders using existing designs the turnaround time will usually be 2-3 days. For custom embroidery orders we ask that you allow 7 days from the time your order is placed. That will allow us time to have your logo digitized, do a sew out for your approval, and then complete the order. Larger orders may take slightly longer to complete but we will let you know when you place the order when you can expect it to be ready. In all cases we will contact you as soon as your order is ready.

We do accept rush orders. Whether or not we can accept your rush order depends on how quickly you need your items and how busy we are. We will do everything we can to meet your deadline. Rush fees may apply and will depend on your turnaround time and number of items. If you need your order in less than 7 days please contact us right away so we can get started.

No. Embroidery and monogram orders can be placed in any quantity.

We have a full range of over 70 thread colors in stock that you can choose from at no additional cost. If you are looking for a custom color that we don't have in stock we can order it for you. There is a $15 charge per color if you would like a color that we don't keep in stock.

Embroidery pricing is based on the number of stitches in the design. If you have a custom design we will not know the exact stitch count until after the design has been digitized, although in most cases we can make an educated guess. Once the stitch count has been determined, the price per item will depend on how many items are in the order. Quantity price breaks apply at 12, 36, 72, and 144.

As long as they're all being printed with the same design, items of varying sizes, styles, and colors are all considered to be part of the same order. In other words, if you're printing 12 polo shirts, 12 hats, and 12 aprons all with the same design at the same size then you would be priced for 36 items. Please keep in mind that this does not apply to items being printed with the same design but in different colors.

Yes. You can change the thread colors of a design from one item to the next. The only limitation is that when a design is digitized for embroidery the number of colors in the design is set. So if you have a 3 color design digitized it cannot be made into a 4 color design after the fact. However, if you have a 4 color logo digitized you can reduce it to 3 or less colors. Confused? Just give us a call and we'll answer any questions you may have.

There are no setup fees for monogram and name orders. If you are using a custom design that we have no embroidered for you before then it will need to be digitized for embroidery. In most cases digitization costs $40 although it may be more for larger or more detailed designs. Digitization is a one time charge so once we have your logo on file you're all set.

We offer wholesale accounts for licensed apparel business owners. You will be asked to provide your resale certificate when applying for a wholesale account. Please contact us if you are interested in opening an account with us.

Send an email with your design attached to info@yourcustomexpress.com. If it is too large to send through an email you can stop by the store with a CD or flash drive containing the artwork. If you do not have your logo in a digital format please come into the store with whatever materials you have and we'll try to make it work.

For custom embroidery orders we do what's called a sew out. We will embroider your logo onto a piece of fabric so you can see how it will look. Once your sew out is ready we will contact you to let you know what it is ready for your approval. Sew outs are not done for monograms or names, however samples of each font and thread color are available upon request.

We ask that you pay for your order at the time it is placed. If you would like to see a sample before placing an order or if we are creating a design for you, you may pay for art up front and the remainder of the charges when placing the order. We accept cash, credit card, debit card, and money order. We also accept personal checks however we are unable to begin work on orders paid for by check until the check has cleared.

For custom embroidery orders you can reorder whenever you would like. Once we have your digitized logo on file there are no additional setup fees. For names and monograms each order is considered to be a new order.