Custom Express is a family owned and operated business specializing in full service custom
embroidery and screen printing. Do you need embroidered polo or button up shirts for
your business? How about sports jerseys with custom names and numbers? Perhaps you just need
t-shirts for an event or a monogram to personalize your item. Whatever the case, we've got you
covered. We are located in Matthews, North Carolina (a suburb of Charlotte). Since opening
our doors in September of 2004 we have grown from a monogram shop to a custom apparel
company offering a variety of items and services.
In addition to embroidery and screen printing we offer full color banners and signs, decals, buttons,
keychains, mousepads, coffee mugs, and just about anything else you might want to decorate with your
custom graphics, pictures, or text. We also carry a wide variety of customizable gifts in our store.
Here at Custom Express we pride ourselves on having one of the fastest
turnaround times in the industry. Our quality products and service have made us one of the fastest
growing custom apparel businesses in the area. We would love to earn your business so please feel free to
contact us if you have any questions or if we can otherwise be of service.
Click here for directions and contact information.
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Name: Eric
Job: Owner
Eric has owned and operated Custom Express since 2004, growing from a small monogram store
into a custom apparel business. When he's not at the store Eric enjoys hunting and spending time
with his family.
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Name: Breann
Job: Customer Specialist
A native of Pittsburgh, PA Breann is a huge fan of the Steelers. She has been with Custom Express since
2008. In her spare time she enjoys teaching horseback riding lessons and spending time
with her horse Timmy.
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Name: Kevin
Job: Graphic Designer
Kevin has been designing shirts, graphics, and websites for nearly 10 years, including two
years as a screen printer. Originally from Long Beach, California he moved to Charlotte in 2009 with
his wife and their four cats.
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Name: Jen
Job: Customer Specialist
Originally from Connecticut, Jen relocated to Charlotte in 2010. Having worked in an apparel
shop back home she brings experience in a variety of areas including embroidery, screen
printing, and monogramming.
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Name: Jeff
Job: Printer
A native North Carolinian, Jeff is an experienced screen printer who proves that you can be
productive and have fun at the same time. An avid music fan, Jeff enjoys spending time with
his wife and young daughter.
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Name: Scott
Job: Printer
When it comes to screen printing Scott is, quite simply, the man. With over 20 years experience
there's nothing he hasn't seen. In his spare time you can find Scott rolling down the highway
on his custom Harley Davidson.
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Name: Jesse
Job: Printer
Jesse is an artistic guy with an eye for detail who has been a quick study when it comes
to screen printing. Originally from Raleigh, he is a gifted musician who plays with
several bands and is constantly writing music.
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"I was thoroughly impressed with the quality of work and the speed at which it was completed. The girls up front
were very helpful and patient with me. Thank you for your great service!"
Louise R.
Matthews, NC
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"I just wanted to say that I am very pleased with my shirts and hats. Before finding y'all I had been to several other places
and as soon as I told them I only had a few items they treated me like I wasn't worth their time. I really appreciate
the way y'all treated me and the quality of work you did. I'll definitely be back."
Tyler S.
Mint Hill, NC
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"I am so glad I found Custom Express! I love having monogramming done for myself and my kids but haven't been able to find
a place in this area that was reliable and affordable. Now that I know about you guys I won't go anywhere else."
Stephanie H.
Matthews, NC
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"My friends at Custom Express couldn't be nicer and are always on time producing quality work."
Kim G.
Charlotte, NC
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"I've been to a few printers in the Charlotte area and once I found Custom Express
- I never looked for another screen printer and embroidery specialist. The owner, Eric,
is able to handle anything and everything you throw at him and the graphic designer,
Kevin, is willing to help you from any angle. The personal service, quality of print
and fast turn around time is far superior to any other business."
Pamela Gagnon
Gogo Logo
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"Custom Express is customer service personified. My Sole Food Brand is crafted by the most careful hands with a acute eye for detail.
I will not trust my brand with anyone else."
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"We have been using the folks at Custom Express for the last couple years and have been very pleased with the work they have done
for us. The staff is very friendly and has bailed us out on many occasions, helping us complete orders on time for our customers.
We always refer any of our customers or call in's to Eric and his staff when it is something that we can't do ourselves. No job
is too small or too big for them to handle."
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"The communication has been great. They're courteous and meet deadlines every time, even on spur of the moment orders. We love their work!
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Custom Express uses equipment and supplies made by the best names in the industry.
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